Frequently Asked Questions



What happens after I place my order?


After you place your order, please allow 1-3 business days to process. Keep in mind that Sao items are handmade just for you. Therefore, please allow up to two weeks for shipments, from the time payment is received. 


What happens if I have any questions regarding my order?


We are here to help! Don't hesitate to contact if you have any questions or concerns regarding your oder. 


When will I receive my order?

Once your order is ready to ship, you will receive an email with your tracking number and details.